Dated June 27th, 2024
A. Introduction
Welcome to the Privacy Policy of DramaLady, encompassing its various iterations and subsequent versions, inclusive of the DramaLady APP version (collectively referred to herein as " DramaLady", "we", "us", or "our"). This Privacy Policy is an integral part of and governed by our User Terms of Service. Within this Privacy Policy ("Policy"), our products and services are referred to as "Services." At DramaLady, we hold your privacy in the highest regard. We acknowledge the significance of the trust you place in us and commit ourselves to safeguarding the privacy of the information you share. This Privacy Policy meticulously delineates our approach to collecting, using, disclosing, and sharing your personal information when you engage with our website, applications, and services. It is crucial to understand that our Terms of Service are integral to the interpretation and application of this Privacy Policy. By accessing or engaging with DramaLady's digital platforms, you signify your unconditional acceptance of these terms. If you find any part of this policy unacceptable, please refrain from using any of DramaLady’s services.
B. Age Restrictions
DramaLady’s offerings are not tailored for children under the age of 12. It is our strict policy to forbid their use of our site, applications, and services. We do not deliberately collect or solicit personal data from children under this age. In the event that we learn of such data having been collected, it will be promptly deleted and any related user accounts will be terminated. For adolescents between the ages of 12 and 18, usage of DramaLady's services is conditional upon the agreement to the Terms of Service by both the adolescent and their parent or legal guardian. This dual consent is a prerequisite for service access. Parents or guardians granting access to their teenagers are accepting these Terms on their behalf and are fully accountable for the teenager's use of the services.
C. Data Collection
As you navigate and interact with DramaLady’s platforms, we diligently gather a variety of information to ensure efficient operation and continuous improvement of our services. Here is a detailed breakdown of the types of data we collect:
Identifiable Personal Data: This includes any information that can directly identify you, such as your full name, email address, contact details, and user credentials. When you register an account or interact with our services, we collect this data to personalize your experience and ensure secure access to our platforms.
Non-Identifiable Information: We collect data that does not directly reveal your identity but is instrumental in understanding user behavior and preferences. This includes aggregated usage data, preferences selected by users, and anonymous demographic information which helps us tailor our services more accurately to user needs.
Technical and Log Data: Whenever you access our service, we automatically collect certain information sent by your computer, mobile device, or other access devices. This includes your IP address, device information (such as hardware model, operating system version), browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser or your account.
Interaction Data: This covers information about your interactions with our services, such as which features you use the most, your navigation paths through the site, and any issues you encounter. This helps us to identify areas of improvement and to enhance the usability and performance of our services.
Third-party Login Data: If you choose to log in to our services using a third-party platform like Facebook, Google, Apple, or TikTok, we will request permission to access certain information from these accounts, such as your name, email address, and profile picture. This facilitates a streamlined login process and integrates social media features into our services.
Financial Information: For transactions requiring payments, we collect transactional details including payment method information (such as credit card or bank account details) to process purchases and prevent fraud.
Clipboard Data: We may collect information you copy to your clipboard when using our applications. This is used only when explicit permission is granted, to offer enhanced features like paste services within our app or for contextual advertising.
We are committed to offering you control over your personal information. You can manage your privacy settings within your account to control the types of data we collect and how it is used. Before collecting sensitive data, we ensure to obtain your explicit consent, giving you the choice to opt-out at any time.
D. Use of Your Data
DramaLady leverages the data collected to enhance service delivery, user satisfaction, and operational efficiency. Below are detailed purposes for which your data may be used:
Service Delivery and Management:
• User Authentication and Security: We use your personal data to verify your identity, secure your account against unauthorized access, and ensure the safety of your personal and transactional information.
• Service Personalization: Your preferences and usage patterns guide us in customizing our services to better suit your needs. This includes adapting our interfaces and functionality to enhance your experience.
• Transaction Processing: We handle financial transactions securely, utilizing your payment information to process payments, issue refunds, and provide customer support related to billing.
Improvement and Innovation:
• Service Development: Data collected from your interactions with our services helps us identify trends, user preferences, and pain points, which guide the development of new features and enhancements.
• Performance Optimization: We analyze usage data to improve the speed, functionality, and reliability of our applications and websites, ensuring a seamless user experience.
• Research and Analysis: Aggregate data is used for internal research to understand market trends, customer behavior, and to develop case studies and whitepapers that guide our strategic decisions.
Marketing and Communication:
• Direct Marketing: We use your contact information to send you updates, promotional offers, and information about new products and services that might interest you. You have the option to opt-out of receiving such communications at any time.
• Customer Support: Your data allows us to provide personalized support when you encounter issues or have questions about our services, enhancing responsiveness and effectiveness.
• Feedback Collection: We regularly solicit feedback to improve our services. Your responses help us to tailor our offerings and to better meet your expectations.
Compliance and Legal Obligations:
• Regulatory Compliance: We process your data as necessary to comply with legal obligations, such as maintaining records for tax purposes, complying with lawful requests by public authorities, and following appropriate security practices.
• Dispute Resolution: We utilize data to address disputes, claims, or to enforce the terms of our service agreements.
Community Building and Social Sharing:
• Social Features: If you use any social features of our services, your data may be shared as per your settings to facilitate interaction and sharing among users, such as posting reviews or sharing content.
• User Content Display: Information associated with your profile, such as your nickname and any content you upload, may be displayed on the site to foster a sense of community and shared experience.
Safeguards and User Control:
Data Integrity and Security: We implement state-of-the-art security measures to protect your data from unauthorized access, alteration, and loss.
User Control and Rights: You have the right to access, correct, and delete your personal information. We provide tools and settings within your account to manage your data and privacy preferences.
Transparency: We commit to maintaining transparency about how we use your data, with detailed policies available for review. We notify you of any significant changes to our data practices.
E. Cookies
DramaLady uses cookies to make your interactions with our services more secure, efficient, and tailored to your preferences as types of cookies used as below:
Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the site. They enable our website to recognize your actions during a browsing session to remember your preferences.
Persistent Cookies: These cookies remain on your device for a pre-defined period and are activated each time you visit our website. They help us recognize you as a repeat visitor and ensure a consistent and convenient experience.
Third-party Cookies: These cookies are set by domains outside of DramaLady. They are used for cross-site tracking, retargeting, and ad-serving.
Purpose of Using Cookies:
Authentication and Security: Cookies help us to verify your account and determine when you are logged in, which aids us in making it easier and safer to access DramaLady’s services.
Preferences and Features: We use cookies to know which language you prefer, what your communication preferences are, and to help you fill out forms on DramaLady more easily.
Performance and Analytics: Cookies help us analyze how our services are being accessed and used, and enable us to track performance of the site. This data assists us in understanding user behavior, determining how well our services are performing, and identifying areas we can improve.
Advertising: Cookies are used to make advertising messages more relevant to you. They prevent the same ad from continuously reappearing and ensure that ads are properly displayed for advertisers.
Cookie Management:
User Control: You can control and manage your cookies through your browser settings. All major browsers allow you to block or delete cookies from your system. To manage cookies, go to the 'help' section of your browser or take a look at the cookie management guide provided on our website.
Consent: By using DramaLady’s website, you agree to the use of cookies as per our policy. However, if you prefer not to receive cookies, you can adjust your browser settings to decline them and delete existing cookies stored on your device.
Transparency: We provide detailed information about the types of cookies we use and the purposes they serve on our site, ensuring you have the ability to make informed decisions about your privacy.
Impact on Service Use:
Declining or disabling cookies may affect the functionality of our services. Without cookies, you may not be able to take full advantage of all of DramaLady's website features, and some parts of the website may not function properly.
F. Information Sharing
At DramaLady, we are committed to protecting your privacy while also enabling community building and enhancing user experience. Our information sharing practices are carefully designed to respect your privacy preferences and are fully compliant with applicable privacy laws.
Shared within DramaLady Services
Public Profile Information: Any information you choose to include in your publicly visible profile, such as your nickname, profile photo, and personal bio, will be accessible to other users to foster a sense of community.
User Content: Posts, comments, and other content that you submit to DramaLady platforms may be shared with other users based on the privacy settings you choose.
With Service Providers
Third-party Service Providers: We engage various third-party service providers to perform functions on our behalf, such as web hosting, data analysis, marketing assistance, email delivery, and customer service. These service providers have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purposes.
Analytics and Advertising Partners: Information that is non-personally identifiable may be shared with partners for the purpose of providing targeted advertising and statistical analysis. These partners help us improve website usability and effectiveness of our advertising campaigns.
With Third Parties for Legal Reasons
Compliance with Laws: We may disclose your information to third parties if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of users of DramaLady or the public.
Enforcement of Terms and Policies: We may share your information to enforce or apply our terms of use and other agreements, including for billing and collection purposes.
In the Event of Merger, Sale, or Asset Transfers
Business Transfers: If DramaLady is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that deal. We will notify you of any such deal and outline your choices regarding the information you have provided to us.
Control and Consent
User Control and Consent: You have control over the types of information you choose to share and with whom. Through your account settings, you can manage your privacy preferences and adjust who can see your content and personal information.
Revocation of Consent: You may withdraw your consent to share your information at any time by changing your account settings or contacting customer support.
Privacy Safeguards
Contracts and Agreements: We ensure that all third parties with whom we share your data have robust privacy policies and that they adhere to the same or similar protective standards as we do.
De-identification and Aggregation: Wherever possible, we share information in a de-identified or aggregated form to prevent identification of individual users, thereby enhancing your privacy.
Transparency and Notification
Transparency: We commit to maintaining the highest levels of transparency about our information sharing practices. Detailed information is available in our privacy policy, which is regularly updated to reflect any changes in how we handle your data.
Notification of Changes: We notify you of significant changes to our information sharing practices through various communication channels, such as email notifications or website announcements, ensuring you are always informed of how your information is being used and shared.
G. Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or data destruction. We restrict access to your personal information to our staff who need to know that information to operate, develop or improve our services.
H. Updating your Information
We offer tools across many of our services to help you update and correct your personal and non-personal information easily. You have the right to access the personal information we hold about you, understand how it is used, and know who it is shared with. You also have the ability to correct any inaccuracies in that information.
You can review and make changes to your personal information by logging into your account at any time. In instances where you request corrections and we confirm that your personal information is inaccurate or incomplete, we will endeavor to notify any third parties who have received this information from us, so they can also make the necessary corrections.
I. Deletion of your data
You can request deletion of your data at any time by contact us at contact@dramalady.app. We will evaluate such requests on a case by case basic. We may keep some of your data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.
Sometimes, your request will only be satisfied by closing your account.
You have the ability to delete your Account, and you should understand that upon deletion of your Account, you will lose the right to access or use all or part of the Platform.
J. Changes to this policy
We periodically update our Privacy Policy to reflect changes in legal standards and our operational practices. Whenever we make changes, we clearly mark the date of the last update and provide access to archived versions for your review. For significant modifications, we ensure to give you more prominent notice, which may include notifications directly within certain services. Please be aware that by continuing to use or access the DramaLady Platform after these changes, you are agreeing to accept the updated Privacy Policy unconditionally. This acceptance applies to all information we have collected from you from the time you created your account and for any subsequent use of our services.
K. Third-party Advertisers, Links to Other Platforms
DramaLady collaborates with third-party ad servers and ad networks that deliver advertisements directly to you within our platform. These entities use technologies like cookies, JavaScript, or Web Beacons to send ads and links, measure the effectiveness of their advertisements, and personalize the ads you see. They automatically receive your IP address when ads are displayed.
We do not share any personally identifiable information with these third parties without your explicit consent, except as part of specific programs or features where you can choose to opt-in or opt-out.
For detailed information on their data handling practices and how to opt out of certain activities, please review the privacy policies of these third-party ad servers or ad networks. It's important to note that DramaLady’s privacy policy does not cover the practices of these advertisers or their websites. Any data collected by third-party ad servers and shared back with DramaLady is processed and protected in accordance with our own privacy policy.
K. Contact us
For any inquiries or concerns regarding this policy, please reach out to us via our dedicated support email: contact@dramalady.app.